Returns & Exchanges Policy
At Ayewa, your satisfaction is extremely important to us. We kindly ask you to review our policy guidelines below before completing your purchase.
Refunds
Refunds are issued strictly under the following circumstances:
Defective Item
A defective or damaged product was delivered.
Sold Out
The item went out of stock before order fulfillment.
Order Mix-up
An incorrect item or mistake occurred on our end.
Exchanges
We facilitate product exchanges only if the following requirements are met:
24-Hour Limit
Requests must be submitted within 24 hours of delivery or purchase.
Original State
Product must be completely unworn, unwashed, and unstained.
Tags Attached
All original brand labels and tags must remain attached.
Important Notice
Any item received that does not satisfy the criteria listed above will unfortunately not be eligible for a return or exchange.
To help us process your request swiftly and seamlessly, please confirm your package meets all criteria before initiating a return.
Need Assistance?
Have questions about sizing, colours, or fit? Contact us at ayewa.emporium@gmail.com and we will be glad to assist you before or after you place your order.